ecommerce security policy

lucia lighting takes the secure precautions to keep your personal and credit card information safe. The lucia lighting store is on a secure server using the industry standard encryption technology, SSL (Secure Socket Layer) and HTTPS (Hypertext Transfer Protocol Secure), which establishes a secure connection to encrypt communications between your computer and our server.

Whenever your credit card information is displayed, you will notice that our URL address begins with “https”, instead of “http” and a locked padlock icon will show up in your status bar ensuring you that there is a secure connection and encryption is being performed using the SSL. Your credit card number will be transferred to your credit card company during the processing of the order. Our website has been authenticated with an SSL certificate so you can be ensured that our identity has been verified and we are protecting your information.

In the process of making a purchase through our shop for an online order, you will be asked to provide contact and billing information. If you opt not to create an account with lucia, this information will only be used to process your order.

After you place an order at lucia lighting, you will receive an order confirmation email. The order confirmation email will display the last 4 digits of your credit card information, your name, billing address, phone number as well as your email address. We ask that you never reply or send any of our sales associates your full credit card number via email which is not secure.

Deep in their roots, all flowers keep the light.

Theodore Roethke